Review of   Pegasus Luxury Home Improvements Ltd, Rochester    Phone: 08455820113     Address: Suite 1, Christchurch House, Sir Thomas Longley Av, Medway City Estate

We have had a conservatory installed just recently by Pegasus, I have to say what a wonderfull expierience this was from start to finish.

i have noticed there is a bad review from a company of nearly the same name based in Essex on doing research i can say that these are not the same people and after talking to Pegasus in Kent they wish to point out this was a Franchise operation and they have no association with them what so ever.

Once again thank you Pegasus KENT i have no reason not to recommend such a professional company and its nice to end up with exactly how their representative said things would go.

Value for money:		Excelent
Service & support:		Excelent
Quality:		Excelent
Location:		Good

Review of   Dunraven Windows, Pyle, Bridgend    Phone: 01656 744466    

I recently purchased a new conservatory from Dunraven Windows and the whole process was very straighforward and the level of service was top notch. The conservatory was fitted with no problems and i'm very happy with my purchase.

Value for money:		Good
Service & support:		Excelent
Quality:		Excelent
Location:		Good

Review of   Dunraven,

Biggest mistake I ever made was allowing Dunraven windows representative into my house. More to follow.

Value for money:		Not rated
Service & support:		Not rated
Quality:		Not rated
Location:		Not rated

Review of   Heaton Conservatories, Bolton    Phone: 01204 676551     Address: Unit 4B/Cranfield Rd/Lostock Ind Est Lostock

They put a lean to conservatory on my semidetached. It went up efficiently in 5 weeks but that's about all I can say on a possitive note.
During the build it took constant involvement with myself liasing with the builders and the project manager as they kept changing what had been agreed and playing on poor communications. Funny, I thought I paid for professional service so I would not have to oversee the build.
The brickwork was left filthy, they have been back to clean it 3 times over 8 months and it is still filthy.

I was told the polcarb roof was 1.1u but have still not had written confirmation which was promissed.
They said they were clean workers but they damaged the flags, hosepipe & front kerb from the skip.
The conservatory itself has two archways from the kitchen and dining room with a wall in between them which was the original house back wall. This wall showed damp after one month which they claim is not their problem and due to original house problems. Would you be happy to pay for professional service to build a room of which one wall is full of damp?

I also checked during the build that they were putting a cavity tray in but they did not. After several independent professionals said they should have put a cavity tray in and crossed the damp proof course into the exisiting house wall they agreed to try to repair the problem. We still have a damp problem over 8 months on due to constant excuses and not turning up or spending any real time to rectify the issue. I have now taken legal action!
I could mention lots of other unprofessional points but I'm sure you get the message.

Value for money:		Poor
Service & support:		Poor
Quality:		Poor
Location:		Not rated