Business Details
39 Years
experience
Expert Window & Conservatory Solutions in Essex
Concept Windows and Conservatories was founded in 1987 as a family-run business serving Essex, Middlesex, and surrounding areas. With over 35 years of experience, we specialise in supplying and installing high-quality uPVC windows, doors, conservatories, and roofline products. Our team of 40+ dedicated professionals prioritises customer satisfaction, evidenced by our 96% recommendation rate from satisfied clients. We maintain rigorous quality standards through partnerships with trusted suppliers like Eurocell and hold accreditations including FENSA registration, BBA approval, and Which? Trusted Trader status. Our commitment to technical excellence, security, and energy efficiency has established us as a leading home improvement specialist in the region.
Services
uPVC Windows
Composite Doors
Conservatories
Roofline Products
Double Glazing
Details
- Year established: 1987
Highlights and features
- Established in 1987 with over 35 years of local expertise
- FENSA-registered installations meeting UK building regulations
- BBA-approved conservatory roof systems for guaranteed quality
- 96% customer recommendation rate from 1000+ satisfied clients
- 5000 security guarantee on all composite door installations
Associations and certifications
- FENSA
- British Board of Agrement (BBA)
- Which? Trusted Traders
- Secured By Design
- Ultraframe Approved Installer
- CE Markings
What people say
Excellent job
Polite and friendly
High quality
Delighted with results
First-class service
Services
uPVC Windows
Our uPVC windows combine modern security features with energy-efficient design to enhance home comfort and value. Available in casement, tilt-and-turn, and sash styles, these windows reduce heat loss while maintaining aesthetic appeal. Customers benefit from durable, low-maintenance solutions tailored to their property's architectural style.
Composite Doors
Engineered for maximum security and thermal performance, our composite doors feature reinforced frames and advanced locking systems. The 5000 security guarantee provides peace of mind, while custom finishes allow seamless integration with any property. These doors offer superior durability compared to traditional wooden alternatives.
Conservatories
We create bespoke conservatories using Ultraframe systems with BBA-approved roofs. Available in Victorian, Edwardian, and lean-to styles, these spaces maximise natural light while maintaining year-round comfort. Our installations include full technical support for drainage, heating, and electrical requirements.
Roofline Products
Durable uPVC roofline systems protect properties against weather damage while enhancing kerb appeal. Our fascias, soffits, and guttering require minimal maintenance and resist discolouration. The products complement our window and door installations for cohesive exterior improvements.
Double Glazing
Our double-glazed units feature advanced thermal insulation to reduce energy bills and improve home comfort. With options for argon gas fills and low-E coatings, these solutions meet current building regulations while enhancing property security and noise reduction.
Questions
What areas do you serve for window and door installations?
We operate throughout Essex, Middlesex, and surrounding areas including Hornchurch, Edgware, Romford, and Brentwood.
Are your products energy efficient?
Yes, all our windows and doors meet current energy efficiency standards with options for enhanced thermal performance.
Do you offer guarantees on installations?
We provide a 5000 security guarantee on composite doors and standard warranties on all products and workmanship.
Can I visit a showroom to see products?
Yes, we have showrooms in Hornchurch, Essex and Edgware, Middlesex with full product displays available.
Are you FENSA registered for compliance?
Yes, we are FENSA-registered for all window and door installations to ensure building regulation compliance.
Do you handle both domestic and commercial projects?
While primarily domestic, we also supply and install windows for commercial properties including schools and Ford Motor Company facilities.
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Reviews (9)
Jess Murray
Sep 23, 2021
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Have recently had a ultraframe conservatory build by Concept, very happy with the results, Gary and all the guys who came to undertake work were great and very good to work with with and have done a fine job, the finish was excellent and the quote was very competitive. Would highly recommend.
Adam Wilde
May 27, 2019
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Fantastic company to work with. They really know their products and offer an excellent service. Highly recommended.
Sazami Walbury
Jan 02, 2019
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Company description says no pushy salesmen. Had someone come to give us a quote and they told us there was a sale on that ended that day and that we had to sign a contract then and there and pay a deposit to secure the price. After advising twice that we weren't planning on making a decision that day so please give us the standard price quote we still only received the discounted price that had to be paid that day. Advised we'd already received a cheaper quote so would likely go with them (but they insisted we sign the contract in case we changed our mind). Next morning received 3 missed calls within 20 minutes to find out why we hadn't paid our deposit. Definitely think we dodged a bullet by going with someone else
Tony Silverston
Oct 30, 2017
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Having been very pleased with the workmanship I recommended them to my son and as below the original appointment was delayed and then supplied a different window to the one on the specification. The installation ran late that caused problems with the builders who had to come back to finish decorating and they are now discussing more money because window spec was different then the one supplied and this claim continues between the two of them. I awarded two stars because workmanship is good but found customer service poor
Leszek Peiris
May 31, 2013
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This company has the worst customer service I have ever experienced! After they confirmed a fitting date, they called on the day and said they could not attend. Then when they finally called back and gave me another date they turned up with only half the order stating the other window had not even been ordered! After finally getting thought to some one that could "help" they said they would call me back.
After waiting half a day I called them back and they informed me that they don't have a date for the fitting of the other window. No form of compensation offered for me losing 3 days of pay waiting for them to fit the windows, and a very forced apology was eventually made. I would not recommend using this company if you have any sense.
After waiting half a day I called them back and they informed me that they don't have a date for the fitting of the other window. No form of compensation offered for me losing 3 days of pay waiting for them to fit the windows, and a very forced apology was eventually made. I would not recommend using this company if you have any sense.
Peter Reynolds
It's been 18 months now since Concept, Mill Hill fitted replacement windows & doors at my home, I waited this long to write a review because I wanted to see how they faired over a winter & summer. Your company have been a pleasure to buy from, the windows & doors are of the highest quality and your two man fitting team did a fantastic job with very little mess or disruption, I would recommend your company to anyone who is perhaps a little hesitant about replacing their windows, it was a pleasure to to do business with you. One of the best decisions I have made.
Keith Hunt
Wow how different do our new windows look. Contemporary on the outside nice and warm on the inside. The fitters were amazing very professional and hard working cleaning up any mess at the end of day. Great value for money would definitely recommend Concept to anyone.
Caroline Betts
From start to finish my installation was was dealt with by knowledgable, approachable and professional staff. My windows and doors are of an excellent quality and I am delighted with the job hat has been done. I would have no hesitation in recommending Concept Windows to my family and friends.
Janet Gardner
From start to finish every aspect was excellent. The sales person gave friendly knowledgeable advice & was patient with my decisions. The price for the excellent products was more than fair.The fitters were very hard working & cleaned up each day & made me feel at ease. The finished results are above my expectations.Would recommend highly. Many thanks.