Business Details
22 Years
experience
Premium Windows & Doors in Swindon
Emerald Windows is a family-run business established in 2004, dedicated to providing premium double glazing and home improvement solutions across South West England. Our expertise spans the supply and installation of uPVC, aluminium, and timber windows, composite doors, conservatories, and roofline products, all designed to enhance energy efficiency, security, and aesthetic appeal. Accredited by FENSA, GGF, and CPA, we prioritise quality craftsmanship and customer satisfaction, offering a 10-year guarantee on all products. Our team of highly trained professionals delivers tailored solutions, ensuring every project meets the highest standards of performance and durability. With a showroom in Swindon, we serve Wiltshire, Bristol, Bath, Reading, and surrounding areas, combining local knowledge with industry-leading innovation. Our commitment to transparency, competitive pricing, and exceptional aftercare has earned us a reputation as a trusted partner for homeowners seeking reliable and stylish home improvements. By investing in continuous training and cutting-edge technology, we remain at the forefront of the double glazing industry, ensuring our clients benefit from the latest advancements in product design and energy efficiency.
Services
uPVC Windows
Composite Doors
Conservatories
Shutters
Roofline
Details
- Year established: 2004
Highlights and features
- Family-run business with 20 years of industry experience since 2004
- FENSA, GGF, and CPA accredited for quality and compliance
- 10-year guarantee on all products and installations
- Team of impartial, highly trained fitters with in-depth product knowledge
- Energy-efficient A+ rated windows and doors for optimal thermal performance
Associations and certifications
- FENSA
- GGF
- CPA
What people say
Brilliant
Family-friendly company
Transparent price breakdown
Polite professionals
Quality product
Services
uPVC Windows
Our uPVC windows combine durability with energy efficiency, featuring A+ ratings and advanced security locks. Available in casement, sash, and heritage styles, they suit traditional and modern homes. The low-maintenance design ensures long-term performance while reducing heat loss and noise pollution.
Composite Doors
Composite doors offer superior thermal insulation and security, with a solid timber or foam core and weather-resistant outer layer. Customisable designs include sleekSkin finishes and decorative glass options, enhancing kerb appeal while maintaining year-round comfort.
Conservatory Roofs
Upgrade your conservatory with glass or tiled roofs designed for energy efficiency. Glass roofs maximise natural light with solar control glazing, while tiled roofs provide insulation equivalent to standard extensions, transforming spaces into usable rooms.
Shutters
Plantation and hardwood shutters provide style and practicality, offering light control, insulation, and privacy. Faux wood options resist warping, making them ideal for kitchens and bathrooms while complementing interior decor.
Roofline Products
Durable uPVC roofline systems include gutters, soffits, and fascias that protect against weather damage. Seamless designs reduce maintenance, while ventilation features prevent condensation, extending the lifespan of your property's exterior.
People
Martin
Managing Director
With industry experience since 1998, Martin founded Emerald Windows in 2004 after working in Southern Ireland. He oversees operations, ensuring adherence to quality standards and customer-centric service across all projects.
Mandy
Director
Mandy leads charitable initiatives, including the 2025 Great Wall of China trek for Prospect Hospice. Her commitment to community engagement reflects Emerald's dedication to social responsibility and customer trust.
Questions
What materials do you offer for windows and doors?
We provide uPVC, aluminium, timber-effect, and composite options for windows and doors, ensuring suitability for both modern and traditional properties.
Do your products come with guarantees?
All installations include a 10-year guarantee, with products meeting FENSA, GGF, and CPA accreditation standards for quality and performance.
Can you replace existing conservatory roofs?
Yes, we offer glass and tiled conservatory roof replacements to improve thermal efficiency and usability year-round.
Are your installations energy efficient?
Our windows and doors achieve A+ energy ratings, with triple glazing and low U-values to reduce heat loss and energy bills.
Do you offer finance options?
We provide interest-free finance over 2-3 years and flexible payment plans to make home improvements accessible.
Which areas do you serve?
We operate across South West England, including Swindon, Bristol, Bath, Reading, Oxford, and surrounding counties.
Reviews (17)
Casey Collins
May 09, 2022
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Very pleased with the whole process from Mark letting us see and touch the product in the showroom in Swindon (many don't!), to a transparent price breakdown, no "buy now pressure for our best deal" unlike the bigger "national" brands and the initial fitters Sean and Jay did a great job and kept disruption to a minimum, one week for a lot of windows and doors. We had a couple of snags but these were all rectified and were the manufacturers fault not Emerald but this was all dealt with by Emerald. Would definitely recommend!
Penny Beer
Feb 17, 2022
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I cannot recommend Emerald Windows and doors highly enough, we had 17 windows installed so were naturally concerned about everything. However we need not have worried, the customer service we received from our initial meeting to the finished result has been first class. communication, adaptability, workmanship and willingness to go one step further. The fitters were excellent in particular Sean, who was clearly extremely knowledgeable and experienced plus courteous and helpful. There was no mess and the finished result is excellent. Thank you.
Mela Kember
Dec 12, 2021
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Hi, I had a door installed by Dion and Ian. Both extremely professional. I asked for small extras which they did, just as I was promised. They arrived on time and did not leave until I was satisfied. I would recommend Emerald Windows to family and friends. Thank you so much!
Paul Spaulding
Nov 23, 2021
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Emerald windows have been great in every step of the way. Quote was very competitive for 8 windows and french doors. They supplied the special glass I wanted. The communication was great. The fitters Mathew and Dillion did a fantastic job. They had great attention to detail in the finishing off around the new windows and were very pleasant guys. I am very pleased with the frames, glass and fitting.
Jackie Flippance
Nov 05, 2021
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Well I am one extremely happy customer. Loving my new windows and front door. Even had passersby compliment the front door while I was unloading the shopping. The Emerald Team were the best from start to finish. Thank you Charlene for your initial visit and your wealth of knowledge which made it an easy choice to pick Emerald Windows. Thank Martin for your knowledge and advice when talking us through the process of windows being made and fitted.
Thank you Nicky for arranging a suitable installation date and making sure I knew what had to be done before the fitters arrived. Well I've saved the best for last, thank you Phil and Matt for the excellent work you carried out fitting the windows and front door, and a special thank you to Rick, the lock specialist, I couldn't be happier.
Thank you Nicky for arranging a suitable installation date and making sure I knew what had to be done before the fitters arrived. Well I've saved the best for last, thank you Phil and Matt for the excellent work you carried out fitting the windows and front door, and a special thank you to Rick, the lock specialist, I couldn't be happier.
Reg Barrett
Sep 06, 2021
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The installation was carried out efficiently and cleanly. Matt and Rick arrived at the stated time, they were not the chatty type but sociable just the same. They just got on with the work only stopping for an occasional coffee. What was good about Emerald Windows there were NO sales persons, just word of mouth and no pressure to buy. Everything was explained clearly and the quote easily accepted. All in all a good experience.
Andrew Aiken
Jul 13, 2021
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Chose a door via the online selection tool, received an excellent quote, the best of four that I sought. Visit arranged to confirm measurements and price. Fitters were great in fitting the door, excellent work. Door matched the online selection - very pleased! Guarantee received by post one week after installation. Highly recommended.
Ben Lewis
Jun 30, 2021
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Throughout the whole process Emerald Windows & Doors were brilliant. The order process was easy and even though we changed our minds a number of times the team were more than happy to amend the quotations. We were regulary updated with key dates through the project (e.g survey, order placement, lead time, fitting etc.) and the team were all super friendly. The fitters arrived on time and on the correct day! (That may sound trivial, but we have dealt with a lot of trades while building and renovating and most can't seem to keep to their promisies.) The fitters were very polite, asked all the right questions and knew their stuff and were done in a matter of hours. The Team Leader on site was brilliant, he had an apprentice helping and from over hearing his conversations he was a brilliant mentor and top bloke. In summary, we would definetly recommend!
Rachel Goodson
May 08, 2021
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Weve used Emerald twice for high quality windows and a bi-fold door. Their prices are very competitive and the installation team are fantastic. Why will we keep using and recommending Emerald? They are a local family business, no hard sell and the team respond very quickly to any queries or issues.
Alessandro Gerrish
Feb 26, 2021
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The team at Emerald windows are brilliant! turned up on time, polite, clean (put dust sheets down) very neat. I left the house open for the day whilst I went out, I could fully trust them. From initially enquiring about the windows, face to face appointment and final invoice, everything was smooth and very easy. My family are using emerald windows from now on, I happily pass their number on and would highly recommend their services
Ian Cooke
Dec 31, 2020
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From the first contact, to the final installation, all the staff and fitters at Emerald have been polite, professional and eager to help. We were kept up to date on all stages of the ordering and manufacturing of the units. The fitters, Chris, Dione and Dylan in particular were very good. Window and door fitting is always going to be disruptive but the three guys were always helpful and accommodating and made sure the house was clean and tidy before they left every day. Congratulations and many thanks to Emerald for a great job and brilliant windows and doors. We will certainly recommend you to our friends and family.
Rich G.
Dec 30, 2020
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Replacement of a sliding patio door with a two-panel bi-fold door. Showroom staff were friendly and knowledgeable. Everything was explained in detail, and we came away feeling comfortable with our choices. We had to ask for a change of installation date which was no problem. The installation was carried out with great care and professionalism; the operation and maintenance of the door was explained to us, and everything was left clean and tidy. We can only recommend Emerald Windows & Door and will definitely use them again.
Sarah Boyle
Nov 21, 2020
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I was really impressed with the customer service: questions were answered promptly and to satisfaction. I felt reassured by the company's credentials. I had to wait longer than expected due to staff illness (understandable at those times). I am very pleased with my fire door.
Neil Fisher
Oct 21, 2020
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Had a new front door installed by Emerald and they were really good from start to finish. No pressure, kept up to date with progress and the door looks great (already noticed a drop in volume of traffic from the main road compared to the old door!). Friendly staff and great workmanship.
Matt Weaver
Jul 03, 2020
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Had a new door from Emerald and they were simply fantastic from the start, talked through the options and gave some really good advice. No pushy sales which made it even better! Kept me in the loop during the coronavirus lockdown too. Door looks fantastic! I highly recommend them.
Carlo
I was recommended to this company by a neighbour who had used them. They have a great reputation. We needed three windows fitted within a few weeks.
Emerald gave us a great price and service, now I will recommend them too.
Emerald gave us a great price and service, now I will recommend them too.
Lauren Davis
Really happy with our new windows and french doors. No pushy sales and friendly fitters. Great service from beginning through to completion. Will recommend. Thanks