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Business Details
36 Years
experience
Expert Double Glazing Solutions in South Wales
Falcon Installations is a family-owned and operated home improvement company serving South Wales since 1990. With over three decades of experience, we specialise in supplying and installing high-security, energy-efficient uPVC windows, composite doors, conservatories, and roofline products. Our commitment to quality is evidenced by our FENSA certification since 2002 and our Insurance-Backed Guarantee, introduced two years before industry mandates. Headquartered in Bridgend, we serve areas including Cardiff, Swansea, Newport, and the Vale of Glamorgan, combining local expertise with national standards.

Our showroom offers hands-on product demonstrations, while our team of seasoned professionals ensures meticulous installation and aftercare. Recognised as South Wales' top-rated double glazing company, we pride ourselves on transparent pricing, no-pressure sales, and a 10-year insurance-backed guarantee. Our innovative approach includes triple glazing for enhanced energy efficiency and a Saracen locking system with 1.5-ton resistance. With over 5,000 successful installations, we remain dedicated to customer satisfaction through tailored solutions and rigorous quality control.
Services
uPVC Windows Composite Doors Conservatories Double Glazing Roofline Repairs Porch Installations Window Replacements Bi-Fold Doors Conservatory Refurbishment Aluminium Windows
Details
  • Year established: 1990
Highlights and features
  • Established in 1990 with over 5,000 successful installations
  • 10-year insurance-backed guarantees on all domestic installations
  • Price match guarantee against like-for-like quotations
  • Saracen locking systems with 1.5-ton security certification
  • Triple glazing options for superior energy efficiency
Associations and certifications
  • FENSA
  • Financial Conduct Authority
What people say
Excellent service Professional fitters Great price match Highly recommended Quick resolution
Services
uPVC Windows
Our A+ energy-rated uPVC windows combine security and thermal efficiency with styles including casement, sash, and tilt-and-turn options. Manufactured with 5-point locking systems and low-E glass coatings, they reduce energy bills while maintaining aesthetic appeal. Available in multiple colours and finishes to suit both traditional and modern properties across South Wales.
Composite Doors
Thermally efficient composite doors featuring reinforced frames and multi-point locking mechanisms enhance home security. Customisable with decorative glass, ironmongery choices, and 10+ RAL colour finishes, these doors provide lasting durability against Welsh weather conditions while improving property kerb appeal and insulation performance.
Conservatories
Tailored conservatory solutions incorporating energy-efficient glazing and insulated solid roofs create year-round living spaces. We offer lean-to, P-shaped, and orangery designs with optional underfloor heating integration. All structures comply with current building regulations while maximising natural light transmission for enhanced home functionality.
Double Glazing
High-performance double glazing units with argon gas fills and warm-edge spacers significantly reduce heat loss. Our installations achieve Sound Reduction Index ratings up to 45dB, creating quieter indoor environments. Backed by 10-year insurance guarantees, these systems improve home energy efficiency ratings and reduce carbon footprints.
Roofline Products
Durable uPVC roofline components including fascias, soffits, and guttering protect properties against weather damage. Available in matching colours to window installations, these low-maintenance systems resist fading and cracking. Complete with enhanced ventilation features to prevent timber rot in loft spaces.
Questions
Do you offer price matching on window and door installations?
Yes, we guarantee to match any like-for-like quotation from competitors within the last three months, ensuring you receive the best value without compromising quality.
What areas do you cover for conservatory installations?
We serve all South Wales regions including Cardiff, Swansea, Newport, Vale of Glamorgan, and Merthyr Tydfil for complete conservatory design and installation services.
Are financing options available for home improvements?
We provide flexible financing including 0% APR over 20 months and Buy Now Pay Later schemes with deferral periods up to six months through Novuna Personal Finance.
What guarantees apply to your installations?
All domestic installations include a 10-year insurance-backed guarantee covering both product defects and workmanship standards as part of our FENSA compliance.
How can I visit your Bridgend showroom?
Our Bridgend showroom near junction 35 of the M4 is open for product demonstrations. Directions: Take A473 to Waterton roundabout, follow Coychurch Road to Bridgend Industrial Estate entrance.
Reviews (16)
Philip Atkinson
Oct 17, 2021 Report
We had an old conservatory from 2006 constructed by a local builder and it regrettably suffered from subsidence dropping about 2 due to the poor nature of the soil. We consulted with several companies before settling upon Falcon to completely demolish the old building and reconstruct a new conservatory on a raft foundation to a slightly new design with a solid roof and Velux windows. From start to finish, every member of the team, from sales to construction were transparent and helpful, given I'm a retired new building inspector in the world of shipbuilding, I had lots of questions and the builders never tired of explaining the processes thoroughly.

The result is a most stunning conservatory, in every way like an extension of the house. The foundations alone were an intricate combination of concrete and steel reinforcement. The warm roof looks stunning too, inside and out. The construction was thorough and finished to a very high standard and I would not hesitate to recommend Falcon from the smallest to the largest of installation projects.
Dave Wyatt
Aug 24, 2021 Report
Had a new door installed on our brick built shed (man cave). Ian the installer was superb and carried out the work to a fantastic standard. Even cleared up afterwards and also took away an old wooden door which was left in the shed by the previous owner. Will certainly use Falcon again and will definitely recommend them.
Gary
Jul 01, 2021 Report
Used Falcon twice so far and hope to have them back soon for a couple more windows. No complaints at all with this outfit, good people, good products, competitive pricing and good workmanship. What's not to like?.many thanks.
Bryn Bailey
Jun 14, 2021 Report
Had new windows and door August 2020. Great advice and service from start to finish. Recently had a problem with two windows jamming but was resolved in two days from my phone call. I would recommend using Falcon because they are polite efficient and conscience and supply good quality material. Thanks Falcon.
Overwatch Ig
May 20, 2021 Report
Falcon Installations recently replaced our conservatory we are very pleased with the whole process and the completed work. From the initial quote to the workmanship by Matthew and James were excellent. All works completed in a few days to the highest quality and a friendly professional manner. Would highly recommend this firm. C and D Holmes
Rhiannon Jennings
Dec 24, 2020 Report
We have nothing but praise for Falcon Installations. We love our new glass roof on our conservatory - it's proved worth the money during the summer especially as I can now sit in it comfortably without overheating & also it's far warmer during these winter months than it was with the old roof. Their workmanship was without fault & I wouldn't hesitate in recommending them if you wish to re-roof your conservatory.
Catherine Bush
Nov 12, 2020 Report
Have had the pleasure of using Falcon Installations twice now. I can't recommend them highly enough. Every stage from initial consultation, measuring, fitting and aftercare has been fantastic. All members of staff have been very professional and great to deal with. Particularly impressed with the after sales service. We had a couple of small marks on window handles on a new window when installed.

New handles were instantly ordered and replaced within a week. When I casually mentioned to our fitter that our front door which we had had installed two years ago was a little bit stiff to open he looked at it straight away and fixed with no hassle there and then. Would recommend Falcon to anyone.
Chris Cronin
Aug 12, 2020 Report
Excellent service from the initial meeting to installation of a new back door. No high pressure sales (unlike another local company). Although we stuck with our original request for a door, I was pleased to be offered an alternative UPVC panel with window which was cheaper when I mentioned we didnt use the door.
Charles Williams
Jun 10, 2020 Report
We purchased a house with a large Falcon garden room just before Christmas. It's design was part of our decision to purchase the property. It was less than two years old, so when the roof started leaking in several places following some rain I emailed the company, only to be told that the guarantee was not transferable. I would advise anyone buying a property to check that the guarantee is transferable and in my experience of their workmanship to avoid dealing with Falcon. They are evidently nice people to deal with from other reviews, until there is a problem.
Mrs. Greenfingers Mayer
Feb 08, 2020 Report
Great service and competitive prices. The directors and manual workers are very polite and helpful and they take pride in their work. I had a new conservatory roof fitted Excellent comms and after sales service. I would definitely use Falcon again. Highly recommend them.
Colin Decker
Jan 21, 2020 Report
Throughout the whole process of replacing our leaking glass conservatory roof with a stunning insulated roof, Matthew and his team were professional and courteous, hard-working, and on time. The customer service was excellent. I cannot recommend Falcon Installations more strongly and would certainly contact Matthew for any further work on our house.
Ian Hamer-Davies
Jan 17, 2020 Report
An absolutely stunning transformation to our home at a very good price. Innovative foundation and structure. Beautiful in summer and cosy in winter with rain patterning on the glass roof. The builders were excellent and very helpful, even assisting with additional fittings to the house and garden to ensure the new structure blended in seamlessly. The sales and management team were also excellent. No fuss, no waffle, and no pressurising. a great price for a fantastic product.
John Davies
Excellent product and superb service by both Sales and Service guys. Fitters were fantastic did a brilliant job on Windows, Conservatory, and Gutters. The work was carried out to high standard with minimal disruption, and all cleared away beautifully before they left. I would highly recommend Falcon to anyone thinking of buying any Windows/conservatories, brilliant service.
Mr & Mrs Bryant
Really pleased. No pressure sales involved, we had a very competitive quote. The fitter was very friendly. Our windows and door look fantastic. Have recommended Falcon to a work colleague.
David Jones
Great company to deal with. Friendly & professional when dealing with them over the phone & in person. Did a great job fitting windows & doors - they look great and it's keeping the noise of a busy road out. Have and will continue to recommend them.
Sam Dance
Very happy with service, no hard sale, quick and relistic price from the start. Friendly experienced fitters. Made windows to match what design we had before so we didn't have to change them all. So pleased with service I told my elderly mother to use them. She is very happy too.