Business Details
50+ Years
experience
Expert Home Improvement Solutions in Surrey
We are Astral Direct, a family-run business established in 1975, specialising in windows, doors, conservatories, and home extensions across Surrey and South London. With over four decades of experience, we combine traditional values with modern innovation to deliver high-quality installations tailored to our customers' needs. Our team of Kitemark-certified fitters ensures precision and reliability, supported by partnerships with trusted suppliers like Sternfenster and Ultraframe.Backed by FENSA, Checkatrade, and Which? Trusted Trader accreditations, we offer a full turnkey service, managing projects from design to completion, including electrical and plumbing work. Our commitment to competitive pricing and customer satisfaction has earned us a stellar local reputation, with a focus on energy-efficient solutions that enhance both comfort and property value.
Services
Double Glazed Windows
Composite Doors
Conservatories
Roof Systems
House Extensions
Details
- Year established: 1975
Highlights and features
- 40+ years of local expertise in Surrey and South London
- Kitemark-certified installation team for quality assurance
- Approved supplier partnerships with Sternfenster and Ultraframe
- Full turnkey service including electrical and plumbing work
- Which? Trusted Trader accreditation for customer confidence
Associations and certifications
- FENSA
- Checkatrade
- Certass
- Which? Trusted Trader
- Kitemark
What people say
Brilliant service
Prompt and efficient fitters
Exceptional service
Experts in their field
Competitive quote
Services
Double Glazed Windows
Our double glazed windows feature advanced thermal insulation to reduce energy bills while maintaining aesthetic appeal. Available in uPVC, aluminium, and wooden frames, these windows offer security and durability. Customers benefit from noise reduction and improved home comfort, with optional triple glazing upgrades for enhanced performance.
Composite Doors
Our composite doors combine robust security features with customisable designs to enhance property aesthetics. Constructed with reinforced materials, they provide excellent thermal efficiency and weather resistance. Homeowners enjoy increased security without compromising on style, with various colour and finish options available to match property exteriors.
Conservatories
We design and install bespoke conservatories in traditional and modern styles, including Victorian, Edwardian, and lean-to designs. Using Ultraframe systems, these extensions offer year-round usability with insulated roofs and columns. Customers gain additional living space that enhances property value and connects indoor and outdoor environments.
Roof Systems
Our premium roof systems include solid tiled and lantern options that improve thermal efficiency and structural integrity. Designed for durability against harsh weather, these roofs reduce energy costs while enhancing property aesthetics. Customers benefit from low-maintenance solutions that increase property value and provide long-term performance.
House Extensions
We create custom house extensions including garden rooms and orangeries that maximise living space. Combining brickwork with glazed elements, these extensions offer versatile spaces for dining, working, or relaxing. Clients receive fully integrated solutions that enhance property functionality while maintaining architectural harmony with existing structures.
Questions
What areas do you cover?
We operate throughout Surrey and South London, including Sutton, Croydon, Epsom, Banstead, Reigate, Wimbledon, Morden, Kingston, Mitcham, and Carshalton.
Are your installers certified?
Yes, our in-house fitters hold Kitemark certification, and we're accredited by FENSA, Checkatrade, and Certass for quality assurance.
Do you offer a guarantee?
All installations come with manufacturer warranties and our workmanship is covered by our standard guarantee period.
Can I get a free quote?
Yes, use our online quoting engine for estimated prices or contact us directly for a personalised quote.
What products do you specialise in?
We specialise in double/triple glazing windows, composite doors, conservatories, roof systems, and bespoke house extensions.
How long does installation take?
Most window/door installations complete in 1-2 days, with conservatories typically taking 4-6 weeks depending on complexity.
Reviews (4)
Johnniewon
Jun 14, 2022
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Professional and courteous. Astral fitted eight double-glazed windows which included matching architrave. Very tidy and a high standard of workmanship.
Neil Goddard
May 20, 2022
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It was a pleasure to work with Astral throughout the process, from visiting the showroom, consultation to ensure we had the right spec/design for our needs, quotations and tweaks to quotations, and installation too. We were a bit clueless about the various options but they patiently guided us through the process. We're very happy with the finished product and would be happy to recommend them to others.
Andy Brannan
Feb 18, 2022
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Astral replaced all our windows and doors, a large job with 10 windows, front door and 3 large multi fold and slide doors. They were exceptionally professional, from first visit through to final sign off. The quotes were honoured. The product first class. The fitters efficient, skilled and very tidy. I would give Astral my highest recommendation, the company and every staff member we encountered. Thank you team Astral.
Claire Murphy
Oct 14, 2021
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We paid a lot of money for top of the range new windows from Astral five years ago and at the time we were pleased with them. However, fast forward 5 years and every time it rains we have a major leak underneath one of the bay windows. Astral's customer service has been largely dreadful - constantly fobbing us off and saying they'll get back to us. Clearly they are more motivated to spend their time on customers about to spend money with them.
